Box Offices
Our box office on the mezzanine floor of the MuseumsQuartier is accessible via the lift next to the MQ Point. If you need assistance, please call us at +43.1.235 00 22-40 – we'll be right there! The Ticket Office at Schmelz is accessible without barriers. The entrance to the main box office at Museumstraße 5, 1070 Vienna is also accessible without barriers.
Locations
Burgtheater Vestibül
The entrance is barrier-free via a ramp at Vestibül on the side of Ringstraße. A barrier-free toilet is available (Toi Toi Liberty). Two disabled parking spaces are available at Josef-Meinrad-Platz (at the side of Volksgarten), 1010 Vienna (Mon – Sun 9:00–0:00). An additional disabled parking space is available at Löwelstraße 12, 1010 Vienna, behind Burgtheater (Mon – Sat 8:00–19:00).
Kasino am Schwarzenbergplatz
The main entrance is barrier-free and access to the theatre hall is possible via an elevator in the courtyard. A barrier-free toilet is available. Disabled parking spaces are available approx. 300 metres away, in front of Akademietheater.
Rathaus – Arkadenhof
Barrier-free access is via Lichtenfelsgasse 2, 1010 Vienna. Barrier-free toilets are available. Two disabled parking spaces are also available at Lichtenfelsgasse, 1010 Vienna next to the entrance (Mon – Sun, 07:00–0:00).
Public Transport
Every station has barrier-free access (elevator or ramp). In almost all stations, tactile strips show blind and visually impaired people the way to stairs, escalators and elevators. Almost all means of transportation in Vienna are barrier-free accessible. We recommend the app Wien Mobil for navigation, as it provides real-time information. It not only shows you which means of transport are accessible barrier-free, but also whether an elevator is currently out of service at a station. Furthermore, in the apps Settings > Mobility you can choose to only be shown barrier-free departures and routes.
